Help Center

Quick answers for setup, daily use, and troubleshooting the Lost Vape Orion Bar 50K. For order-specific questions, see contact us.

First Use

1. Unbox. Locate the anti-counterfeit code, verify on the Lost Vape portal.
2. Remove the silicone seal from the mouthpiece if present.
3. Optional: top off via USB-C for ~20 minutes — devices ship ~70% charged.
4. Adjust the NIC and ICE controls on the bottom of the device. Start with both at midpoint for a baseline.
5. Take a slow first puff. Inhale gently for 2-3 seconds.

NIC-ICE Adjustment

Two dials (or, on the New Version, one toggle + one dial) on the bottom control NIC strength and ICE intensity independently. Changes take effect immediately on the next puff. Lower NIC + lower ICE = mildest delivery.

Charging

• USB-C cable included. Any standard 5V wall adapter works.
• Galaxy screen shows charge progress; solid full = ready.
• New Version supports USB-C PD fast charging (~25 min full cycle).
• Top off when amber indicator appears — maximizes cell life.

Screen Indicators

• Amber - battery low, charge soon.
• Red blinking - critical or protection triggered. Stop, charge fully, retry.
• No display - cell depleted or device end-of-life (~50,000 puffs).

Common Issues

Faint vapor / weak flavor — Cell may be low. Charge to full. If issue persists at full charge, the coil may be at end-of-life (normal past 45,000 puffs).
Burnt taste — Stop for 5-10 minutes (coil saturation). If persistent, reservoir may be empty (normal at 50,000 puffs).
Leaking — Store upright. Avoid temperature extremes. Email us if leak occurred during shipping.